Welcome to Palm View Hospital Patient Guide, Just go through this so that it is useful during your stay . We hope it will be helpful for you
Palm View Urology Center (Pvt.) Ltd. Patna, established by Dr. Ajay Kumar, has been providing high quality Urological services to the people of Bihar and neighboring states, for more than a decade.
Now, with a view to expand and diversify its services it has set- up a state–of–the–art medicare centre to provide the most comprehensive medical service including-Preventive, Diagnostic and Curative aspects.
Our Mission : Promote, restore and maintain the health of all the people we serve.
Patient-Centered Care – In all our endeavors, we are guided by the needs of the patient, creating a partnership that is effective and personal across the continuum of care.
Hospital has three storey building and has constructed area of 14000 sq. feet (Ground floor 5000sq. feet, 1 st and 2 nd floors 4500 sq feet each). Following departments and units work in different floors:-
GROUND FLOOR (Area 5000 sq. feet) : we have Reception & Waiting Hall, Pathology, X-ray, Ultrasound, Medical Hall, Urodynamic Room, Doctor’s Chambers, Minor Operation Theater, Blood Bank
FIRST FLOOR (Area 4,500 sq. feet) Operations Theater Complex (Area 3000 sq. feet)- Clean Area. ,Operation Theaters (1 st & 2 nd ), I.C.U ,Doctors Changing Room, Pantry & Sterilizations Room and Oxygen Storing Room
General Rooms for Patients (Area 1500 sq. feet)
SECOND FLOOR (Area 4,650 sq feet.) AC Rooms Complex ( Area 1,500 sq. feet) Library & Conference Room (Area 350 sq. feet) Miscellaneous (Area 2,800 sq. feet),Cabins Staff Residence and Doctor’s Residence
* Open Urological Surgery & Andrology
* Lower Tract Endourology & Cystoscopy
* TURP, TURBT, UIU, BNL, URS & PCNL
* Laproscopic Urology & Urogynaecology
OBSTETRICS & GYNAECOLOGY
* Normal & Abnormal Deliveries
* Routine & Laproscopic Surgeries
* Reproductive & Infertility Clinic
* Recurrent Abortions
* Advanced Laparoscopic Surgery for Gall Bladder,
Hernia, Spleen, Colon, Cancer etc
* Major Gastro-intestinal procedures
* Oncosurgery for Cancer of Breast,
Thyroid, Stomach, Gall Bladder, Colon etc
* Paediatrics & Neonatal Surgery
* Neurosurgical Procedures
* Dialysis Centre
* Upper & Lower GI Endoscopy.
* Screening for early detection of GI Cancers.
* ERCP, Bile Duct Stone removal, Stenting for
* Removal of Colon Polyps, Treatment of
* General Medicine & Chest Medicine
* Rheumatology & Endocrinology
* 2D ECHO & Colour Doppler
* Pace Maker Facilities & TMT
LABORATORY (ROUND THE CLOCK)
* Bio-chemistry, Microbiology & Cytology
* Serology & Rapid Culture Facilities
* Immunology Lab
RADIO – DIAGNOSIS
* Digital X-rays, Dexa Scan, Mammography,
OPG, USG & Colour Doppler
ICU / CCU / SHDU / SICU
Morning – 11AM TO 12 NOON Evening – 5PM TO 6PM
Morning – 11AM TO 1PM Evening – 5PM TO 7PM
DISCHARGE AND PAYMENT PROCEDURES
General Discharge Procedures
We will start processing your hospital bill once your Doctor deems you fit for discharge.
On receipt of the final bill, please settle the payments due, understand the prescribed medication, when to follow-up, precautions to be taken if any etc from the nursing staff and collect your belongings.
Payment of Hospital Bills
*You are requested to deposit minimum payment as advance at the time of admission at the cash counter. You would be briefed about the same by the executive at the admission counter.
Payment may be made at the Reception Counter by:
If your employer or insurance company is paying your bill, a letter of guarantee from the concerned authority is required at the time of admission.
Please note that Hospital shall not be responsible for refusal of payment by either your employer or your insurer and, in such case, you will be personally liable for settlement of the bill.
24/7 Services & Facilities:
>> Online Lab reports download, queries, suggestions & complaints
>> 2nd Floor attendants lounge
>> Hospital is under the surveillance of CCTV cameras.